Liberty Mutual in Spain: Services and Customer Service

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Liberty Mutual is a property and casualty insurance company that is the fifth largest insurer in the United States.

Over the years the company has accumulated about $41,473,558, according to the Insurance Information Institute.

Currently Liberty Mutual is one of the most attractive alternatives available for Spain speakers in the United States, as it offers customer service in this language.

Do you want to know how to contact Liberty Mutual in Spanish?

Liberty Mutual customer service in Spanish

Liberty has customer service completely adapted to the Spanish-speaking public that involves claims, sales, and payment numbers.

Liberty Insurance telephone numbers in Spanish

For sales

Liberty Insurance telephone number in Spain for sales:

1-800-295-3410.

If you want to speak to a Liberty agent in Spanish, then you have two alternatives:

  • To get a quote or purchase new insurance: dial 1, then dial 2.
  • If you are a Liberty customer and require information, dial 2 and then 9. 

For payments:

Liberty Phone Online Payment:

1-888-398-8924.

To receive service in Spanish, you just have to press the number 9 when prompted.

Liberty phone to report fraud

If you need to report any fraud associated with your Liberty service, call:

1-617-357-9500.

Liberty Insurance phone number for roadside assistance

As part of the Spain Liberty Mutual service, a roadside assistance number is also available: 1-800-426-9898.

This number is important in case you need immediate help on the road. However, please note that additional charges may apply.

Liberty Mutual telephone number in Spain for claims

Liberty Mutual Spain claims telephone number: 1-800-486-6152.

You must press the number 9 when prompted to access claims support in Spanish.

Other means of contact in Spanish

In addition to telephone numbers, you can contact Liberty Mutual Insurance through other contact methods:

To make claims online

On the Liberty Seguros website, you can create an account and log in when necessary. Through your session manager, you will have access to claims spaces, service information, billing, and details about your policy.

Contact Liberty Mutual Spain SMS

You can also contact an automated server via text message using the number: 80361.

Social networks of Liberty Mutual Insurance Spanish

This insurance company also answers some questions through its social networks. Specifically through his Facebook page and Twitter account (@AskLiberty). 

Postal mail from Liberty Seguros

Finally, there is also a postal mail available to send information to Liberty:

Liberty Snail Mail for Payments
Liberty Mutual Group, ATTN:
Remittance Processing,
100 Liberty Way,
Dover, NH 03821-7500.

Liberty Snail Mail for Life Insurance
Protective, PO Box 12687,
Birmingham, AL 35202-6687.

Liberty Mail for Life Insurance Payments
Protective, PO Box 2224,
Birmingham, AL 35246.

Corporate insurance management
Liberty Mutual Group, Inc.,
175 Berkeley Street,
Boston, MA 02116.

What type of services do you offer in Spanish?

Liberty Mutual mainly offers 3 services that you can contract in Spanish:

Car coverage

Liberty Mutual Insurance auto coverage includes the options of any standard coverage: liability, collision, and comprehensive motorist insurance. However, it also offers other additional options:

  • Roadside assistance.
  • Lifetime repair guarantee.
  • Forgiveness of accidents.
  • Replacement with a new car.
  • Replacement of your current car with a better car.
  • Gap Insurance.
  • Rental car reimbursement.
  • Refund of original parts.

One of the attractive proposals of Liberty Insurance’s car coverage is auto insurance for teachers and professors. Within this additional, the following are also taken into account: protection from vandalism and protection of personal property.

Home Insurance

It is one of Liberty Mutual’s most popular services and offers standard coverage that includes liability, property structure, personal property, and living expenses. But it also covers additional items such as:

  • Medical expenses.
  • Coverage of other structures (even if they are not part of the home; such as a gate or fence).

This is within the standard policy. However, you can add other coverages to your policy such as:

  • Jewelry coverage.
  • Coverage for water leaks.
  • Protection against inflation.
  • Identity theft insurance.

Life insurance

Regarding life insurance, Liberty Insurance considers several options adapted to the situation of each client:

  • Term life insurance: this is coverage defined over a period between 10 and 30 years. Additionally, it has a guaranteed death benefit and ensures the stable value of the premium for as long as it remains active.
  • Life annuity insurance: This insurance is established for a fixed period of time. Under an annuity, you will only have to pay a premium to ensure an income during your retirement. You can choose between a premium with deferred income and an indexed annuity.
  • Whole life insurance: allows you to save its cash value and guarantees a death benefit without any type of tax. Within whole life insurance, Liberty has several options that you can consult directly with an agent.

Finding a Spain Liberty Mutual Insurance Agent

To find an authorized Spain Liberty Mutual agent who can handle your requests, we recommend performing a search in this section of their official website.

Here you can find agents in each of the cities where insurance is available or, if you already know who you are looking for, you can filter by name and contact them directly.

Liberty Mutual in Spain – Review

Over the years, since its creation in 1912, Liberty Mutual Insurance has been creating a series of products capable of timely responding to the needs of its customers.

Within its product portfolio are not only the insurance that we mentioned above but also fire protection, workers’ compensation, and civil liability for natural and legal persons.

Liberty currently has more than 50,000 employees operating from more than 900 offices in at least 29 countries around the world.

However, Liberty was involved in a controversy for conditioning its policies on the owners of some dog breeds. Still, this is common in the United States and they are not the only company that has done it (here you can see a Forbes article about these breeds).

Finally, Liberty stands out in the car insurance sector. It also has an A+ rating from the BBB and managed to position itself in first place in a study carried out by JD Power in 2021 that attempted to measure customer satisfaction with the insurance purchasing process. In the study, he achieved a score of 872/1000.

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